Is it really "panic buying"? Public perceptions and experiences of extra buying at the onset of the COVID-19 pandemic.

Shopping behaviour in response to extreme events is often characterized as "panic buying" which connotes irrationality and loss of control. However, "panic buying" has been criticized for attributing shopping behaviour to people's alleged psychological frailty while ignoring other psychological and structural factors that might be at play. We report a qualitative exploration of the experiences and understandings of shopping behaviour of members of the public at the onset of the COVID-19 pandemic. Through a thematic analysis of semi-structured interviews with 23 participants, we developed three themes. The first theme addresses people's understandings of "panic buying". When participants referred to "panic buying" they meant observed product shortages (rather than the underlying psychological processes that can lead to such behaviours), preparedness behaviours, or emotions such as fear and worry. The second theme focuses on the influence of the media and other people's behaviour in shaping subsequent shopping behaviours. The third theme addresses the meaningful motivations behind increased shopping, which participants described in terms of preparedness; some participants reported increased shopping behaviours as a response to other people stockpiling, to reduce their trips to supermarkets, or to prepare for product shortages and longer stays at home. Overall, despite frequently using the term 'panic', the irrationalist connotations of "panic buying" were largely absent from participants' accounts. Thus, "panic buying" is not a useful concept and should not be used as it constructs expected responses to threat as irrational or pathological. It can also facilitate such behaviours, creating a self-fulfilling prophecy.

Harnessing Shared Identities to Mobilize Resilient Responses to the COVID-19 Pandemic.

Shared social identifications (family, community, nation, humanity) predict normative actions and psychological well-being and can be invoked discursively by leaders to mobilize their followers. We illustrate the potential for harnessing shared identities to mobilize resilient public responses against COVID-19. Study 1 explored which patterns of social identification predicted protective behaviors (personal hygiene, physical distancing), prosocial actions (helping proximal and distal others), and psychological well-being (mental well-being, depressive symptoms, anxiety) among 560 U.K. adults surveyed during lockdown. Study 2 contrasted Prime Minister Ardern's use of identity-based rhetoric to mobilize New Zealanders, with Prime Minister Johnson's use of individualistic appeals to the U.K. public. Our findings suggest how political leaders might beneficially use social identities in communications about extreme events.